How To Share Information And Get Feedback Without Getting The Team Together
Workshopping platforms are part of the answer. The other part of the puzzle here is to make hybrid meetings so clear and motivating that staff works in harmony, both individually and as assigned teams. Their feedback is their work.
Define your communication “stack” in step one.
As a technology company, we often consider our “technology stack,” which consists of all the numerous software and products we need to construct anything. One example is a “front end stack” composed of HTML, CSS, and Javascript.
You may use the same strategy when considering information exchange. For instance, dividing channels of communication into online and physical ones using tools such as Klaxoon.
Online communication options for businesses
For rapid communication, use instant messaging (like Slack).
For formal notifications, use email.
Wiki enabling businesses to exchange knowledge
Google Docs: a tool for exchanging information
Yammer, a “water cooler” conversation platform
Methods of offline communication in a workplace
Regular stand-ups
Weekly group conferences
Monthly company-wide gatherings
Quarterly all-staff gatherings
Firm retreats every year
Establishing transparency
Transparency in information sharing is crucial since it is one of the cornerstones of employee engagement. It will impact how you communicate information, whether you’re that open, that private, or somewhere in between. Some firms openly expose everything on several dashboards, including corporate pay, stock, and revenue.
Different channels, like #HR, are used to classify messages. You may pin important messages to the top of these channels. Individuals may be alerted of messages by tagging them, and these channels can be made public or private.
Sharing information vs. capturing information
You are invited to choose what information you want to share and what you need to record using the immediate nature of applications like Slack, Yammer, and Skype. For example, while driving to work, you may WhatsApp a coworker about your comments on a presentation. Is this information only for sharing, or does it also need to be recorded?
A key component of more efficient information sharing is aiding in developing a framework and culture for knowledge management.
Search for blind areas
There will be “blind spots” about how and where the team exchanges information if you have a hybrid, remote, or deskless staff. How will an employee, for instance, be able to receive the information presented if they skip a meeting? Or, how would you inform deskless employees of crucial announcements?
Blind spots may be avoided by having a procedure for capturing, recording, and distributing missing information and making this information available to all workers. For instance, we use platforms like Wistia, Loom, or Crowdcast to record our monthly All Hands meetings and distribute them to staff members so they can catch up. This is particularly helpful for businesses with offices in several time zones.
It’s a good idea to evaluate the effectiveness of your tactics when it comes to information sharing. Identify knowledge gaps, obstacles, and blind spots. This might include conducting an employee poll. Finding out why and where your team isn’t providing information might also be an option.